My Support Rotation

All new “Automatticians” are required to spend three weeks working as a “Happiness Engineer,” reviewing and answering customer support emails. I wasn’t entirely thrilled with this requirement when I first heard it. But, I figured at the very least it’d be a good way to get to know some other coworkers, and ease my way… Continue reading My Support Rotation

The New Job

Just a few days ago, I accepted an offer from Automattic. I’ll be the designer for their (our?) VaultPress product. Upstate Interactive isn’t going away. Over the next few weeks, I’ll be passing control of the business to Andrea Dominick. Andi started out as an intern a few months ago, and has quickly show that… Continue reading The New Job